Zoho News Catch-Up: Analytics presents its Q3 update, Projects automates approvals, CRM expands its timeline, Recruit incorporates AI in notes, Desk improves exports and webinars on CRM, IOT, and Desk

Zoho Analytics introduces Q3 2025 product updates

Zoho Analytics introduces key new features in its Q3 2025 update. These enhancements are designed to empower decision-making, optimize data preparation, and deliver an even more integrated analytics experience.

What-if simulations in AutoML
You can now test different scenarios by adjusting key variables and see how they impact the model results—without needing to retrain it. A key tool for anticipating critical decisions with greater accuracy.

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New visualization type: Gantt chart
Ideal for monitoring project progress, this visualization clearly displays tasks, dependencies, and progress in a visual way. Includes status-based customization and enhanced aesthetics.

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More personalized dashboards
You can now adjust background images in dashboards—control brightness, contrast, opacity, and orientation to match your organization’s visual identity.

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Access control via invitations
User management improves with a new invitation-based model. You can invite collaborators from general settings, the workspace, or directly when sharing a report.

Increased data connectivity
Zoho Databridge now supports a wider range of file types, including Excel, JSON, and statistical formats.
It adds compatibility with Parquet and Avro files.
For more complex environments, it now supports NoSQL databases like Apache Cassandra, simplifying the analysis of hierarchical structures.

Mobile app with access traceability
From the Zoho Analytics app, you can now see which users have viewed specific reports and dashboards. A key improvement for traceability, security, and usage control.

Effortless timesheet approvals: new multilevel rules in Zoho Projects

Zoho Projects introduces a key enhancement for teams managing time and complex projects: you can now configure multilevel approval flows for timesheets, offering greater control and flexibility in validating logged work.

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Automate validations based on your own rules
You can set specific conditions for each approval level—for example, a timesheet may need to be reviewed first by a team leader, then by a department manager. This logic can be applied by project, employee, or even number of hours worked.

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Dynamic and customizable flows
The new flows let you define automated actions depending on the outcome of each approval stage: whether it’s approved, rejected, or a revision is requested, the system responds accordingly. You can also apply different rules to different projects without duplicating configurations.

Zoho CRM extends timeline: now supports API updates and module uploads

The timeline feature in Zoho CRM is now more powerful than ever. This tool, which allows you to track every change made to a record, now also includes updates made via API and bulk data imports.

Greater traceability, even in automated processes
With this enhancement, you can monitor timeline changes from the following sources:
– API updates (including Bulk Write API)
– Bulk record imports from other modules
This allows full visibility of changes, regardless of whether they were manual or automated.

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Write clearer recruitment notes with Zia AI in Zoho Recruit

Zoho Recruit enhances its notes functionality with the integration of Zia AI Assist, allowing hiring teams to generate clearer, more professional, and non-redundant comments.

Polished notes in less time
Zia is now available when creating notes on any record—candidates, job openings, or clients. Simply enter key ideas, and Zia transforms them into a coherent, professional text ready to save or share.

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New command: Remove redundancy
A new option has been added specifically for notes: “Remove redundancy.” This feature cleans up the text when there are repetitive or similar comments, keeping only the relevant information.

Zoho Desk now allows data export with advanced and fully customizable options

Zoho Desk introduces a completely redesigned export interface that incorporates advanced features for more precise, efficient, and user-tailored data extractions. This enhancement is ideal for users needing backups, migrations, or specific analyses.

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• ● Export records based on custom criteria: No need to export an entire module anymore. You can now define specific criteria such as high-priority tickets from last month or recently onboarded agents.



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• ● Select specific fields: Export only the fields you need. Choose all fields, specific ones, or exclude some—even if they belong to different layouts.



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• ● Date and time filters: Filter by creation, modification, closure, or resolution date. Choose from predefined or custom ranges depending on your analysis needs.



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• ● Export from list views: Export directly from standard or custom views in the module without having to reconfigure filters.



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• ● Higher export limit: The limit has increased from 3,000 to 50,000 records per export. For larger volumes, you can use Zoho Desk’s backup feature.
• ● Redesigned export history page: You can now view details like number of records, export time, and download links in a cleaner and more intuitive interface.



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• ● Export history filters: Find previous exports by applying filters by module, user, date, or status (In Progress, Completed, or Failed).



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