Implementation of the Month: How a solar company transformed its training with an AI-Based In-House Academy

In the midst of its expansion across Puerto Rico and Latin America, a leading company in the solar industry sought a way to grow without letting agility outpace consistency — how to maintain its technical and commercial excellence while scaling teams and entering new markets.

The constant growth of its workforce — engineers, technicians, advisors, and leaders — revealed the need for a training model that would go beyond traditional methods. The company aimed for an approach that aligned learning with business strategy, capable of measuring the impact of training on productivity and the overall customer experience.

When growth demands a new way to manage knowledge

The rapid expansion of the business exposed a growing challenge: training was fragmented, reliant on in-person sessions, and lacked visibility into its real impact. Traditional learning processes were no longer sufficient to keep up with the pace of new hires and to ensure operational consistency across teams in multiple regions.

The organization needed to evolve toward a model capable of centralizing knowledge, reducing onboarding time, and providing a continuous learning experience — measurable and fully aligned with strategic objectives.

How a digital ecosystem unified training and enhanced talent intelligence

With the support of IC Academy, the company implemented a corporate In-House Learning Platform that centralized all knowledge management within a unified digital ecosystem.

Each employee now follows personalized learning paths according to their role — from installers to managers — with automated assessments, internal certifications, and real-time performance dashboards to track talent development across the organization.

How digital learning created efficiency and competitive advantage

The In-House Academy 360° became a strategic driver for organizational development. By centralizing knowledge management, the company standardized critical processes, streamlined employee onboarding, and strengthened a culture of continuous learning.

Through analytics and automation, the company reduced operational workload and gained a complete view of the learning impact on business performance. Moreover, the shift to digital training reduced the need for in-person sessions, saving time and resources without compromising technical depth or educational quality.

“Our academy stopped being a course repository and became a living platform for growth and efficiency.”
— Organizational Development Manager, Puerto Rico

Conclusion

The In-House Academy 360° enabled the organization to consolidate its knowledge, strengthen internal training, and make learning a continuous process with a tangible impact on operations.

More than just a tool, it became a new way of working — one that drives growth, innovation, and people development.